Refund policy

Refund and Exchange Policy

At Kowani, all sales are final. We do not accept returns or offer refunds on any of our products. Each piece is crafted with care and thoroughly inspected to ensure quality before it reaches you. If you have any questions or concerns about a product before purchasing, please feel free to contact us, and we’ll be happy to assist.

Returns and Exchanges 
We do not accept returns or exchanges on any products unless an item arrives in faulty condition. If you believe your item is defective, please contact our customer support team within 5 days of receiving your order. Our team will work with you to assess the issue and determine the best course of action.

Order Modifications

Please note that once an order has been placed, it cannot be modified or canceled. We encourage you to review your order details carefully before completing your purchase.

For questions or concerns, please reach out to us at info.kowani@gmail.com.